PRIVACY POLICY

 

Safeguarding Your Personal Privacy

Clockwork IT is committed to ensuring that your privacy is protected. Whenever we ask you to provide data (including the use of browser cookies) that identifies you when using our website, you can rest assured that it will only be used in accordance with this privacy policy and in compliance with the latest Information Commissioner’s Office (ICO) standards.

How We Use & Protect Your Data

This policy outlines how we (Clockwork IT) use and protect any information that you provide us with when using our website. This primarily relates to the use of forms that you may choose to submit while using our website and the use of cookies via your web browser.

What We Collect & Why

With your knowledge and consent, we may collect the following information:

  • Contact details: Your name, email address, phone number.
  • Enquiry or order information: Any information you provide when making an enquiry or order.

We gather this information to help us offer and improve the services we provide. Data is typically used for:

  • Internal record keeping.
  • Providing insight into improving our products and services.
  • Periodically sending emails about new products, special offers, or other information which we think you may find interesting (with your consent, as obtained via a tick box on all forms).

Your Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. We use cookies to help analyse web traffic and improve our website. We use Google Analytics cookies to identify which pages are being used, which helps us improve our website and tailor it to customer needs. We only use this information for statistical analysis purposes, and the data is then removed from our system.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note that this may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, please note that we do not have any control over the other websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and review the privacy statement applicable to the website in question.

Your Personal Information

Clockwork IT is committed to providing you with the best possible information and protecting and respecting your privacy. In order for us to do this, we may occasionally require you to supply us with some personal information.

Clockwork IT will process your personal data in accordance with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and in the pursuit of its legitimate business interests, whether as a data controller or data processor as defined by the regulation.

Your Rights

Under the GDPR, you have the right to:

  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Request the erasure of your personal data.
  • Restrict the processing of your personal data.
  • Data portability.
  • Object to the processing of your personal data.
  • Rights related to automated decision making and profiling.

If you have any questions about this privacy policy or our data practices, please contact us at support@clockworkit.co.uk.

Changes to This Policy

We may update this policy from time to time. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from 02/07/2024.