PJ Care is an award-winning provider of specialist neurological care and neuro rehabilitation for people with progressive or acquired neurological conditions. As such, it has an obligation to patients, families, charities and the NHS to deliver a quality service that runs as efficiently as possible.
In needing to operate “multidisciplinary care” for its residents, PJ Care recognised that there was no “off the shelf” product that met their needs. After meeting Clockwork, they quickly realised that, together, they could create the necessary solution to enable their staff to concentrate more on the patient care than worrying about administrative tasks.
The software system that Clockwork installed follows each of the homes’ residents from admission to discharge following industry standard assessment processes. New patients are assessed in person, by a highly trained member of staff, and the software records all the details. It then monitors and adjusts each individual’s care plan going forward.
The system also deals with all other aspects of the patient’s care namely; dietary requirements, exercises for rehabilitation, visit scheduling, transportation requirements for hospital visits, and much more. Crucially, it meets the high accreditation standards of the Care Quality Commission (CQC), giving it the ultimate seal of approval.
Feedback from PJ Care states that the best thing about the software system is not what it does, but that it simply allows the care staff to spend more time with their patients. Having placed all the necessary care forms on their handheld devices, one of the key reasons for the success of the system is that staff spend less time behind the desk, and are able to spend more time and provide better care for their residents. Ultimately, this person-to-person contact is the most valuable effect that the system could possibly deliver.